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Frequently Asked Questions

The information about my sponsored child is incorrect. Why?

Last Updated: March 18, 2013 12:53 pm

Your sponsored child’s information is normally updated in our system every 18 to 24 months; however, whenever a serious change in your child’s life occurs, such as the death of a parent, your child’s file will be updated as soon as is possible. Your regular correspondence with your child provides you access with more up-to-date information based on your child’s letters. If you notice a significant discrepancy in your child’s information, please contact our office and one of our Associates will request an update to your child’s file.