Back to FAQs
Frequently Asked Questions

Why does my sponsored child continue to ask for a picture when I have already sent one?

Last Updated: March 19, 2013 10:49 am

Children don’t necessarily write back to you on the same day that they get your photo. Instead, they reply on a scheduled day when all the children at the project write to their sponsors. They may be writing back some weeks or even a month after they receive your letter, so may not remember whether they have already acknowledged what you have sent them. Please remember that each letter may take up to two months for translation and delivery. Please check the date of your child’s letter to work out whether he or she would have received your photo before they last wrote back to you. Compassion is working on a process to ensure that every child acknowledges every piece of mail they receive from their sponsor. If you are in doubt whether your sponsored child has received your mail, you are welcome to write and ask.