Activate Your Account

To activate your account, please provide your supporter number.

Where to Find Supporter Number

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We can't find the supporter number you have entered in our system.
Please verify the number and try again. If it still doesn't work, give us a call at 1-800-563-5437.

Where to Find Supporter Number

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Account Already Exists

This account has already been activated.
You may login to access your account. You can also reset your password or obtain your username if you have forgotten it.

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Supporter Number Verified

We have identified your email address as:

Do you want to sign up using this email address as your username?

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Supporter Number Verified

Account Username

Please provide an email address to use as your My Compassion account username, as well as the postal code associated with your supporter number for verification.

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Verification Email Sent

A verification email has been sent to you. Please follow the instructions in that email to complete the signup process.

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We were unable to send the verification email.
Please feel free to try again or give us a call at 1-800-563-5437.

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Account Verified

Your supporter number and email address have been verified and we are now ready to set up your account.

  • At least 8 characters
  • Has a lower case letter
  • Has an upper case letter
  • Has a number
  • No invalid characters Use characters found on a standard keyboard (including punctuation; excluding accents)
  • No sequences Don't use three or more characters in a sequence; for example, abc or 0123
  • No repeating characters
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Where to Find Supporter Number

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Finding Your Supporter Number

There are two places you can find your Supporter Number:

See page 4 of the Sponsorship Guide you received when you started sponsoring your child

Image of guide with highlight around supporter number

See the top-left corner of any writing paper or card Compassion has sent you for writing to your sponsored child.

Image of letter with highlight around supporter number