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Frequently Asked Questions

I have not received a letter from my sponsored child in a long time. Is my sponsored child ok?

Last Updated: November 26, 2019 3:00 pm

Children are required to write to their sponsors a minimum of two letters a year. If there is something wrong with your sponsored child, we will contact you. If it has been 6 months since you have received a letter, please contact our office. We may have an undeliverable address for you and have been unable to send your sponsored child’s letters through to you.

You can reach us by phone at 1-800-563-5437 or by email at