Revised: July 2025

SMS Text Policy

By texting Compassion Canada, you agree to the following terms related to SMS (Short Message Service) communications, in accordance with Canada’s Anti-Spam Legislation (CASL) and Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Consent to Communicate

By initiating a text conversation or opting into SMS updates, you consent to receive text messages from Compassion Canada at the mobile number you provide. These messages may include:

  • Donation receipts or confirmations
  • Updates on how your donation is being used
  • Invitations to participate in campaigns or fundraising events
  • Appeals for future donations or support
  • You can opt out at any time by replying “STOP”.

2. Message and Data Rates

Standard message and data rates may apply depending on your mobile plan and carrier. Compassion Canada is not responsible for any charges incurred as a result of receiving SMS messages.

3. Message Frequency

The frequency of messages will vary based on your level of engagement and the campaigns active at the time. We strive to keep messages relevant and respectful of your time and consent.

4. Opt-Out and Help

To stop receiving text messages from us, reply “STOP” at any time.

5. Privacy and Data Protection

Your personal information, including your mobile number, will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile information with third parties without your explicit consent, unless required by law.

We use your data solely to support your relationship with our organization and to communicate regarding your donations or support.

Please review our Privacy Policy for complete details.

6. Donor Responsibility

By providing your mobile number, you confirm that you are the account holder or have appropriate authorization to receive SMS messages. You agree not to misuse this service or provide a number that is not your own.

7. Policy Updates

Compassion Canada may revise this policy from time to time. Any changes will be posted on our website, and your continued use of our SMS service signifies acceptance of those changes.