If my sponsored child contacts me on Facebook or another social network, is it okay to respond?
You should not communicate with your sponsored child outside of the avenues provided by Compassion. While communication via social media like Facebook might save time and money, it comes at the expense of your safety and that of your sponsored child. We cannot guarantee everyone’s safety if we are not aware of what’s being communicated.
By serving as the conduit for communication between you and your sponsored child, we are able to watch for any content that may be inappropriate or culturally insensitive ã no matter how well intentioned or innocent a comment may be.
Additionally, it’s not uncommon for someone who knows a child is sponsored to create an account on a social network and posing as that child, contact his or her sponsor asking for money. In this situation, the child may be facing the threat of physical harm if the money is not provided.
Finally, we have an obligation to protect the children in our care from sponsors who may not have the child’s best interests in mind. While we trust that those who sponsor with Compassion are doing so out of a love for Christ, we must be aware of what’s being communicated to ensure the child’s well-being.
Should you receive a friend request or a message from anyone claiming to be your sponsored child on Facebook or another social network or through any medium other than your letters from Compassion, please do not respond but rather contact us immediately at firstname.lastname@example.org or 1-800-563-5437.
For more information on this subject, please read the following post from the Compassion blog: Why Can’t I Communicate With My Sponsored Child via Facebook?.