Why does it take so long for a letter from my sponsored child to get to me?
Communication within many of the countries where we work can be extremely slow. All letters to and from the children can take two to four months to arrive. They are couriered to the Compassion office in each country where they are translated. As projects are often very remote, the head office will wait until they have received a reasonable number of letters before they are delivered to a particular project. A member of staff will then hand deliver them as mail systems can be very erratic and unreliable. Many sponsored children do not have a postal address in the way that we do in Canada. Please be assured that we will do our best to make sure that your letter will arrive as soon as possible. The exchange of letters is a crucial element of sponsorship and it is an area we are constantly working to improve.