Frequently Asked Questions

If you are fluent in the language your child speaks, please feel free to write to them using that language. Otherwise, please write in English. Please include an English version of the letter as well, as all letters are scanned at our headquarters in accordance with our child protection policy before they are couriered weekly to our country offices. Writing in your child’s language will mean one less letter for the Compassion staff to translate. However, it will not speed your letter to your child as we are unable to separate individual letters from the packages. Unfortunately, it is not possible to arrange for your letters not to be translated into English as our colleagues across the world deal with hundreds of letters everyday and are unable to single out individual letters. However, you will also receive the original letter written in their language, which you will be able to enjoy reading.