Frequently Asked Questions

To set up a My Compassion account, you will need your supporter number, the one that starts with 8-.

1. Click “Register here.”
2. Click “Register”
3. Enter your supporter number and click “Validate.”
4. Confirm if you want to use the email we have on file as your username; click “Yes” or “No.”
5. Check your email (may be in junk mail) for a message from us.
6. Click the link in the email to complete the activation process.
7. Enter your supporter number and create a password (upper and lower case letters and number).
8. Click “Set up account,” which will forward you to the login screen.
9. Log in and enjoy the many features of a My Compassion account.

Sign up for a My Compassion account today.

Once you have signed into your My Compassion account, hover over your name in the top right corner. Select “Tax Receipts” from the dropdown menu options. Scroll down to see your available tax receipts and choose “Download” next to the receipt you’d like to view.

Once you have signed into your My Compassion account, hover over your name in the top right corner. Select “Tax Receipts” from the dropdown menu options. Scroll down to the box that says, “I only want a digital tax receipt”. If you wish to receive a mailed copy of your receipt, please ensure this box is unchecked.