Frequently Asked Questions

Once you have signed into your My Compassion account, hover over your name in the top right corner. Select “Tax Receipts” from the dropdown menu options. Scroll down to see your available tax receipts and choose “Download” next to the receipt you’d like to view.

Absolutely! Please email us at info@compassion.ca or call us at 1-800-563-5437. Tax receipts are also available for you to download in your My Compassion account. For each year, tax receipts are issued no later than February 28th of the following year.

All contributions of $10 or more to Compassion Canada are tax-deductible in Canada. To be eligible for a receipt, all year-end gifts and donations to Compassion must be received by December 31st. Compassion receipts for income tax purposes are issued by February 28th of the following year. Receipts can be sent by mail or are accessible through your My Compassion account.

Compassion Canada’s CRA Business number is 11887-1516 RR0001

Our Supporter Services team is available to help serve you with these inquiries. They can be reached by phone at 1.800.563.5437 8am-5pm EST, through live chat on our website or at info@compassion.ca

Once you have signed into your My Compassion account, hover over your name in the top right corner. Select “Tax Receipts” from the dropdown menu options. Scroll down to the box that says, “I only want a digital tax receipt”. If you wish to receive a mailed copy of your receipt, please ensure this box is unchecked.

All donations given through Text to Give for Unite to Fight Poverty are receipted separately through the Mobile Giving Foundation of Canada. For more information, please visit their website here. If you did not receive a tax receipt for your Mobile Giving donation, please email us at info@compassion.ca or call us at 1-800-563-5437.

All donations given through online fundraisers are receipted by email shortly after completing the donation online. If you did not receive your receipt via email shortly after making your donation to an online fundraiser, please email volunteer@compassion.ca.