Categories:
Tags:

To set up your My Compassion account, visit https://my.compassion.ca and click “Sign Up”.

Enter your Supporter Number. Your supporter number is on every piece of correspondence you receive from Compassion Canada. Your number appears below the barcode attached to letters from your sponsored child, and beside your name on the letter writing paper included with every child letter (on the right side of the page). Your number may start with CA, usually followed by seven to eight digits and may include a dash. Remove the CA and the dash and enter all the digits and click “validate.”

You will receive a validation email that will provide you with a link. When you click the link (or copy it into the address bar of your web browser), you will be taken to a page that automatically verifies your account. Create your own password and enter your Supporter Number one last time and you have completed creating an account!

View Original Post

Can I add a photo to my letter?

April 28, 2014 4:08 pm
Categories:
Tags:

Absolutely! Just above and to the left of the box where you can type out your letter to your sponsored child there is an “Upload a Photo” button. Use it to select the photo to add to your letter. Once you are ready to send the letter with the photo off to your sponsored child, just click on the “Send Letter” button at the bottom right of the box.

View Original Post
Categories:
Tags:

Your privacy is important to us, which is why My Compassion is subject to a very high level of security and operates under the same security principles that apply to online banking. My Compassion uses secure and encrypted communications between your web browser and our servers. When using My Compassion, you should see a yellow or green security padlock or a blue tab indicating the name of the site’s security certificate. These indicators are your assurance that My Compassion is running in a secure environment, and may appear differently depending on which web browser you use.

View Original Post
Categories:
Tags:

Your sponsored child’s information is normally updated in our system every 18 to 24 months; however, whenever a serious change in your child’s life occurs, such as the death of a parent, your child’s file will be updated as soon as is possible. Your regular correspondence with your child provides you access with more up-to-date information based on your child’s letters. If you notice a significant discrepancy in your child’s information, please contact our office and one of our Associates will request an update to your child’s file.

View Original Post
Categories:
Tags:

The completion date is added to the child information around the age of 12 when he or she starts a work book called “My Plan for Tomorrow.” This book helps them to identify their strengths and areas of interest and then look at both employment opportunities that are available in that area and the educational requirements to secure a job in that field of interest. By the age of 14 there should be a completion date included on every child.

View Original Post
Categories:
Tags:

My Compassion is set up so that each spouse has his or her own account rather than a shared one, with the primary account being that of the owner of the email address we have on file. A future update will allow you to link accounts with your spouse, letting you each have a custom experience on My Compassion while still being able to share the same data. If you have any comments or suggestions on this feature, please send them using the “Send Feedback” button in My Compassion.

View Original Post