Can I get a duplicate tax receipt?

January 2, 2019 2:38 pm

Absolutely! Please email us at or call us at 1-800-563-5437. Tax receipts are also available for you to download in your My Compassion account. Tax receipts are issued each year no later than February 28th of the following year.

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Please contact our office. We would be happy to check this for you and set one up if necessary.

You can also view this information through your My Compassion account, under Sponsorship and then Gifts. If one is not setup, we would be happy to set one up for you if you contact our office or you can set one up yourself through our website. Click here to setup an annual automatic birthday gift donation.

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Compassion exposure trips are an exciting opportunity for you to have a safe yet rich cultural experience while allowing you to see our work firsthand and visit your sponsored child. When we’re travelling to your sponsored child’s country, you will receive a personal invitation by email to travel with us and see for yourself how your sponsorship is impacting your child’s life. We promise, when you return from this adventure, you will never look at the world the same way.

Check your My Compassion account to see if we have the correct email address on file for you.

To add or change your email address, click here.

Read more about Compassion Exposure trips!

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Your sponsored child’s number is on any letter that you receive from your child. You will find it printed above the barcode that is attached to every letter your child sends, along with his or her name. You will also find it beside his or her name on the letter writing paper included with every child letter (on the left side of the page).

Child numbers always begin with two letters (indicating country) followed by seven digits.

You can also view this information through your My Compassion account

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Yes, you can! Along with cards and colouring pages, you may also send a poster or bookmark to your sponsored child from your My Compassion account. When you click “Compose Letter,” it will show you the various options. You can write a note to your child that will print on whichever item you choose. And the best part: there’s no limit to how many you can send! This is a great way to send your child a treat at no cost to you.

Send your child a free special greeting today!

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One of the challenges of working in underdeveloped communities is communication. Many of the Compassion Child Development Centres are in remote locations with unreliable mail systems or internet access. We have developed—and recently improved—a correspondence system to ensure letters move as fast as possible between children and their sponsors. When you send a letter, by mail or online, it comes to the Compassion Canada office, which we send digitally to the Country Office. From there, Compassion staff translate, print and deliver the letters (and photos) to your child. From the time we receive your letter, it takes about four to six weeks to get into your sponsored child’s hands, which is an incredible achievement considering it used to take three months!

We appreciate your patience as you wait to receive letters. Letters are an important part of sponsorship, and we are committed to continuously improving this process.

Write a letter today from your My Compassion account.

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You sure can! Whether you’re writing on our website or from your My Compassion account, you can attach one photo to your letter. If you would like to send additional photos, you can just send a blank letter and we will attach it to the original letter.

On My Compassion, the “Upload a Photo” button is in the top left corner of the message area. On the website, there is a blue button in the bottom left corner.

Write a letter and try sending a photo on My Compassion today!

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When you write a letter online, we send it digitally to the Country Office. From there, Compassion staff translate, print and deliver the letters (and photos) to your child. We are unable to send emails directly to your sponsored child but our online letter writing process is the next best option.

Write a letter today from your My Compassion account.

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Yes. Writing online means your letter bypasses our local postal service and will already be in digital format so we can forward it directly to the Country Office. From there, Compassion staff translate, print and deliver the letters (and photos, if included) to your child.

Write a letter today from your My Compassion account or through the website.

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How do I set up a My Compassion account?

October 23, 2018 6:51 pm
Tags: MyCompassion

To set up a My Compassion account, you will need your supporter number, the one that starts with 8-.

  1. Click the green button that says “Sign Up.”
  2. Enter your supporter number and click “Validate.”
  3. Confirm if you want to use the email we have on file as your username; click “Yes” or “No.”
  4. Check your email (may be in junk mail) for a message from us.
  5. Click the link in the email to complete the activation process.
  6. Enter your supporter number and create a password (upper and lower case letters and number).
  7. Click “Set up account,” which will forward you to the login screen.
  8. Log in and enjoy the many features of a My Compassion account.

Sign up for a My Compassion account today.

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Where can I find my supporter number?

October 23, 2018 6:50 pm

You can find your supporter number on most correspondence you receive from Compassion Canada, as well as your My Compassion account. It starts with “8-”, and is followed by 8 digits.

You can also call the Contact Centre at 1-800-563-5437 and we would be happy to provide it over the phone.

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Children love receiving letters from their sponsors, but we realize some people aren’t sure what to write to a child they’ve never met. Your letters don’t need to be long to make a huge impact. Knowing that someone cares and is thinking about them will encourage your Compassion child.

Here are some helpful ideas:

Things to share:

  • Family, friends, and pets (whatever you’re comfortable with)
  • Hobbies or favourite activities
  • Bible verses and prayer requests
  • Local holidays and special traditions
  • Words of encouragement

Things to ask:

  • Family and friends (ages and names)
  • Favourite activities at school, church and the Compassion centre
  • Their country, town or community and its local traditions
  • What they hope to be when they grow up

More ideas:

Children treasure your letters, so we hope you will write one today. Writing from your My Compassion account is convenient and easy.

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In Proverbs 31:8, the Bible tells us to “Speak up for those who cannot speak for themselves, for the rights of all who are destitute.” We pray sponsors would use #SponsorSelfieDay as an opportunity to advocate for children living in poverty, simply by sharing their own story of how sponsorship changes lives.

Our experience from #SponsorSelfieDay last year was that supporters shared how sponsorship had become something far greater than ‘giving’ or ‘generosity’: it became a relationship that had changed their own lives.

Sharing your sponsorship story and why it is important to you isn’t bragging: you could inspire your own friends and family to consider making a difference in a child’s life, too.

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  • Post a photo of you and your sponsored child on Instagram or Facebook.

Your photo doesn’t need to be a selfie. Post a photo of a letter from your sponsored child or their photo on your fridge. If you’ve met your sponsored child, share that memory!

  • Share why you sponsor in the caption.

Your story matters. It shows that anyone can have an impact. Your post might even inspire a friend to change the life of a child through sponsorship, too.

  • Tag @compassionca on Instagram or ‘Compassion Canada’ on Facebook, and use the hashtag #SponsorSelfieDay.

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Thank you for your heart for children living in poverty! If you’d like to participate but don’t have a social media account, you may like to email your friends and family your sponsorship story instead or share it with a friend over a cup of coffee.  If alternative means for sharing about your journey are of interest you, please connect with Compassion’s volunteer network at to inquire of other opportunities to participate with us!


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You don’t need to share a photo of your sponsored child to participate. Post any photo you like. The heart of #SponsorSelfieDay is simply encouraging sponsors to share why sponsorship is important to them. If you like, you could share a photo of a letter you have sent them or a picture they have drawn for you. Otherwise, we encourage you to simply write a post explaining why you sponsor.

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Be assured that sharing a photo online of your sponsored child meets Compassion’s guidelines for publicly sharing information about the children in our program.

Children’s personal information and photographs have different classifications of privacy: information regarding addresses and hometowns are classified but photos and names are fine to share publicly.

We ask supporters to avoid sharing sensitive child information (like whether a child is an orphan, was abandoned or has a certain medical issue), but you should feel free to share the child’s photo, name and your personal sponsorship story. We love to hear your stories, and it is such an encouragement to other supporters as well.

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Why share a selfie on #SponsorSelfieDay?

September 12, 2018 2:15 pm

#SponsorSelfieDay is a way to transform a selfie into something that can change lives. When you share your sponsorship story, you’re showing that sponsorship impacts lives: both yours and your sponsored child’s! Imagine the impact of thousands of Compassion sponsors across the globe flooding social media with stories of lives changed. We pray God will use this campaign to inspire friends and family to consider sponsoring a child, too.

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