Frequently Asked Questions

Yes. Writing online means your letter bypasses our local postal service and will already be in digital format so we can forward it directly to the Country Office. From there, Compassion staff translate, print and deliver the letters (and photos, if included) to your child.

Write a letter today from your My Compassion account .

When you write a letter online, we send it digitally to the Country Office. From there, Compassion staff translate, print and deliver the letters (and photos) to your child. We are unable to send emails directly to your sponsored child but our online letter writing process is the next best option.

Write a letter today from your My Compassion account.

Donations can be made by pre-authorized withdrawal (bank account or credit card), internet banking, telephone banking, Interac online, cheque or money order. These withdrawals can be made monthly or annually. Pre-authorized donations are safe, easy and convenient. Pre-authorized withdrawal from your bank account is our preferred method of payment, as it saves Compassion hundreds of thousands of dollars each year in transaction fees. Automatic withdrawals can be setup by calling our office or by mailing in your information to us at Compassion Canada, PO Box 5591, London ON, N6A 5G8. Cheques made out to Compassion Canada will be accepted, as will money orders. Unfortunately deposits can not be made directly into Compassion’s bank account.

Yes. We encourage sponsors to write to their sponsored child, to include photos and cards and encourage them in their spiritual journey. Children love to receive letters and cherish them.

You can send a letter, card, paper play set or poster to your sponsored child through your My Compassion account.

See how letter writing impacts a child in Ghana.

Read how receiving letters affects in child in Nicaragua.

All donations given through online fundraisers are receipted by email shortly after completing the donation online. If you did not receive your receipt via email shortly after making your donation to an online fundraiser, please email volunteer@compassion.ca.