Where can I find my supporter number?

April 28, 2014 4:15 pm

Your supporter number is on every piece of correspondence you receive from Compassion Canada. Your number appears below the barcode attached to letters from your sponsored child, and beside your name on the letter writing paper included with every child letter (on the right side of the page).

Your number may start with CA, usually followed by seven to eight digits.

You can also view this information through your MyCompassion account

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Yes, we can change this sponsorship to your name. We will require written or verbal permission from the members of your youth group to do so. Unfortunately you will not be able to keep your same sponsor number. We are required to change the sponsor number because we are asked to keep a record of all donations by name by the Canada Revenue Agency. Therefore, we will have to set up a new sponsorship to reflect the change in the name of sponsorship. Please contact our office by phone or by email so that we can make this change for you.

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Compassion has a fund that covers the benefits that a child receives through their sponsorship. If a sponsor misses a payment, the child’s development is not affected. If a sponsor misses two consecutive payments, they will receive a reminder letter. Another will be sent out after three consecutive missed payments. After four missed payments, sponsors will receive a call inquiring about their ability to continue their sponsorship. During this time, our fund covers the necessary program expenses, but we cannot cover a sponsorship indefinitely.

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Yes, you can send in a cheque or money order for however many months you would like to pay at once. You can call our office and we can put through a credit card donation for whatever amount you prefer. You can also setup an automatic withdrawal (banking or credit card) recurring quarterly, semi-annually or annually. Please contact our office for more information or to setup any of these options.

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Yes, donations can be made by pre-authorized withdrawal from your Visa or MasterCard. You can also call our office to charge your credit card with a lump sum for your sponsorship.

Click here to setup a monthly pre-authorized withdrawal from your credit card.

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How can I change my address?

March 19, 2013 10:49 am

You can change this information through our website (see link below), or you can email us at info@compassion.ca or call us at 1-800-563-5437 to give us your updated information. It is helpful if you can provide us with your Sponsor Number as well as your full name. (You can find your Sponsor Number on your tax receipts and on your child letters.) Thank you for keeping your contact details up-to-date.

Click here to change your address online.

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You can change your credit card information through the Update Your Information form on our website or by calling our office. Thank you for supporting Compassion.

Click here to go to the Update Payment Details form.

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Yes, we can make this happen for you. We would need the contact information for the friend or family member so that we can give them the picture and profile of the child they are starting to sponsor. If the friend or family member was willing, we could still have the letters from the sponsored child come to you and you could continue to write to this child. Please contact our office by phone or by email so that we can make this change for you.

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You can change your automatic withdrawal information through the Update Your Information form on our website or by calling our office. Thank you for supporting Compassion.

Click here to change your payment details online.

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No less than 80 percent of your monthly support benefits your child, either directly or indirectly. Compassion-assisted children and their families receive no cash. Benefits are in the form of goods and services, carefully designed, delivered and purchased according to each child’s individual needs.

As a general rule, 20 percent of these funds are invested in the development, oversight, and auditing of Compassion’s programs in which every assisted-child participates. These investments ensure that each child receives the best care possible, rather than becoming the recipient of a handout.

The remaining funds are used to meet the day-to-day needs of each child. This can include:

nutritional meals and the provision of clean drinking water;

medical and dental check-ups, care and education;

educational supplies and tuition fees;

clothing including school uniforms;

non-formal educational and life-skills training such as participation in excursions and camps;

extra-curricular activities such as drama, dance, music and art etc.; and

biblical training and discipleship

Our local church partners also invest considerable resources in the development of each child, allowing Compassion and the church to help bring an eternal solution to poverty in the life of a child.

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Yes, we can remove your spouse’s name from the sponsorship. We will require written or verbal permission from your spouse to do so. Unfortunately you will not be able to keep your same sponsor number. We are required to change the sponsor number because we are asked to keep a record of all donations by name by the Canada Revenue Agency. Therefore, we will have to set up a new sponsorship to reflect the change in the name of sponsorship. Please contact our office by phone or by email so that we can make this change for you.

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Your sponsored child’s number is on any letter that you receive from your child. You will find it printed above the barcode that is attached to every letter your child sends, along with his or her name. You will also find it beside his or her name on the letter writing paper included with every child letter (on the left side of the page).

Child numbers always begin with two letters (indicating country) followed by seven digits.

You can also view this information through your MyCompassion account

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What is Compassion Sunday?

March 18, 2013 12:50 pm

Compassion Sunday is a special one-day event giving your church the opportunity to discover that poverty has an eternal solution in the Gospel of Jesus.

It’s a powerful opportunity for God to use you to share with the members of your church family His deep love for children – and show how each of us can be a part of ending poverty in the life of one child by sponsoring with Compassion.

To learn more about Compassion Sunday, order your free planning guide or to register your event – click here!

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You should not communicate with your sponsored child outside of the avenues provided by Compassion. While communication via social media like Facebook might save time and money, it comes at the expense of your safety and that of your sponsored child. We cannot guarantee everyone’s safety if we are not aware of what’s being communicated.

By serving as the conduit for communication between you and your sponsored child, we are able to watch for any content that may be inappropriate or culturally insensitive ã no matter how well intentioned or innocent a comment may be.

Additionally, it’s not uncommon for someone who knows a child is sponsored to create an account on a social network and posing as that child, contact his or her sponsor asking for money. In this situation, the child may be facing the threat of physical harm if the money is not provided.

Finally, we have an obligation to protect the children in our care from sponsors who may not have the child’s best interests in mind. While we trust that those who sponsor with Compassion are doing so out of a love for Christ, we must be aware of what’s being communicated to ensure the child’s well-being.

Should you receive a friend request or a message from anyone claiming to be your sponsored child on Facebook or another social network or through any medium other than your letters from Compassion, please do not respond but rather contact us immediately at info@compassion.ca or 1-800-563-5437.

For more information on this subject, please read the following post from the Compassion blog: Why Can’t I Communicate With My Sponsored Child via Facebook?.

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What is a Compassion project?

February 22, 2013 11:35 am

Compassion’s holistic child development program activities take place at church-based child development centres or “projects”. Sometimes activities take place in the church building or the church may have another facility designated for the child development centre. Each centre is within a 30-minute walk of the homes of the children it serves.

Program activities vary in detail according to the culture, environment, or needs of the area where the individual centres are located. However, there are common elements in all Compassion child development centres which ensure that all Compassion-assisted children are given the greatest opportunity to be released from spiritual, economic, social, emotional and physical poverty.

Each child development centre:

Meets on a regular basis.
Uses the facilities of the local church partner through which the program operates.
Provides a programmed curriculum of activities for registered and sponsored children.
Has a committee which provides local accountability and support.
Has a director employed by the church to manage the day-to-day activities.
Employs staff and volunteers selected by the local church.
Operates under Compassion International’s carefully monitored standards and guidelines. 
Provides reasonable levels of safety for children relative to the realities of the surrounding community.

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If you do not already have software on your computer for photo organization and editing, there are a number of online tools to resize your photographs. We would recommend a trusted service such as Photoshop Express at www.Photoshop.com, which offers you a number of easy-to-use editing and resizing tools in a secure, password-protected environment. To sign up for an account, please visit: https://www.photoshop.com/account/join.

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While we cannot speak for other organizations, Compassion’s approach to child sponsorship is to develop people from birth to adulthood, which means we need to address the specific needs of the individual to give them the best opportunity to achieve their God-given potential. Our sponsorship rates reflect this. To learn more about what sponsorship provides, click here.

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