Frequently Asked Questions

Looks can be deceiving. The photographs do not show the conditions in which these children live or the hunger and abuse many experience. Compassion believes in maintaining the dignity of the poor. For this reason, as much as we are able, we try to ensure the children are photographed in clean clothes.

Learn more about why your sponsor child may not “look poor”. 

In the event a sponsor misses a monthly donation, Compassion has a fund that covers the sponsorship cost. We realize that credit card changes and other financial complications are an inconvenient reality for many of us. Our goal is to ensure children receive the same benefits and attend the program as usual while we try to contact the sponsor to resolve the missed donation. Please note, Compassion cannot cover a sponsorship indefinitely and if we were unable to contact the current sponsor, we would have to find a new sponsor for the child.

You can update your financial information through our secure website.

Compassion deeply appreciates the faithful emotional and financial support you give to your sponsored child. In today’s uncertain economic times your support and commitment become even more critical as our sponsored children and their families living in extreme poverty are hit even harder by the global recession and food crisis. Because we understand that sometimes personal or financial circumstances can make that monthly financial commitment very difficult for you, Compassion has various options available to assist you that can be customized according to your individual needs and financial circumstances. If you are experiencing difficulties and feel you might benefit from one of our options for sponsorship assistance or you would like to find out more, please contact our office..

In areas where there are thousands of families needing help and only places for a few hundred children to be enrolled at the Compassion centre, the local staff may limit sponsorship to one child per family. However, in some areas, up to three children per family may attend the project. You are welcome to contact Compassion Canada to ask if your sponsored child’s siblings are already registered with Compassion, and if so, whether they are still awaiting sponsorship.

You can easily donate to Compassion Canada through internet banking. Just like adding a payee for paying bills, search for Compassion Canada and use your supporter number as the account number. Your supporter number will start with an “8-,” and be followed by 8 digits.

Depending on the bank you may need to omit the “8” or the dash. If your donation is for anything other than sponsorship—such as Urgent Needs, Christmas Gift Fund, etc.—please provide instructions in the notes section.

Presently, we work with Royal Bank, Scotiabank, TD Canada Trust, Bank of Montreal, CIBC, Canadian Western Bank, Citizens Bank and Credit Unions located in the provinces of British Columbia and Saskatchewan.

Alternatively, you can make a donation by credit card through our secure website.

In addition to your monthly sponsorship donation and encouraging letters, you may wish to send gifts to your sponsored child. We are delighted when sponsors decide to provide additional support. We do not mail parcels because delivery in developing countries is unreliable and expensive, but you are able to send paper items like stickers, posters and colouring pages.

We also provide an opportunity to send a monetary gift. The options are: Birthday Gift, General Gift, Family Gift or Child Development Centre Gift. Child Development Centre staff assist children and their families to ensure funds are used appropriately and to discuss how to best use the gift to benefit the child and family. If you have a specific gift in mind, we will forward your suggestion, but ultimately the child or their family will make the final decision.

Send your child a gift online.

You can change your credit card information through your My Compassion account or by calling our office. Thank you for supporting Compassion.

In most of the countries we work in, photographs are a “big deal”. Each child wishes to look his/her best for their potential sponsor. This means in some countries that this photo is a serious occasion and not the appropriate time for a smile.

Check out this great story about picture day!

Yes, it is possible for a group to sponsor one child. We have a few options to make donations simpler.

Depending on donation preferences and the group type, there may be different options for how this is set up. Please contact our office to walk through the sponsorship set-up for groups.

No. The Canada Revenue Agency states that we must receipt the person that gave the donation.